REFUND POLICY
The Solutions Company LLC is committed to providing professional and transparent credit repair services. While no guarantees are made regarding specific outcomes as outlined in the Credit Repair Service Agreement, we strive to deliver high-quality service and client satisfaction.
Refunds will be considered under the following circumstances:
1. If no services have been initiated within 30 calendar days of payment, and no written or electronic communications (e.g., dispute letters, credit analysis) have been issued on behalf of the Client.
2. If the Client cancels within the three (3) business day period following the signing of the service agreement, in compliance with CROA, a full refund of any fees collected will be issued.
3. Administrative and setup fees are non-refundable once onboarding or dispute preparation has begun.
4. If we cannot successfully dispute and have the credit bureaus delete any inaccurate items on your credit report within 180 days, you will be entitled to a 50% refund within 30 days of your written request.
Requests for refunds must be made in writing and submitted to:
The Solutions Company LLC
5900 Balcones Drive, Suite 100
Austin, TX 78731
or via email to [email protected]
All requests will be evaluated based on services rendered. Approved refunds will be processed within 10 business days.
We are committed to providing expert credit repair solutions, helping you restore your credit, improve your score, and secure better financial opportunities.
