policy

PRIVACY POLICY

Effective date: September 1, 2026 | Last updated: September 1, 2026

The Solutions Company LLC ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we handle personal information when you visit thesolutionscompanyllc.com, complete our Funding Readiness Quiz, submit a support request, communicate with us, purchase or receive services, or otherwise interact with us.

Scope This Policy applies to our website and Company-controlled services. A third party's own privacy policy applies when you leave our website or use a third-party platform, product, payment service, credit-monitoring service, or application

1. Information We Collect

Contact and identity information. Name, email address, telephone number, mailing or business address, signature, and other information you choose to provide.

Business information. Business name, entity type and status, formation state, EIN-related information, business contact details, revenue or banking information, business goals, and other fundability or readiness information

Credit and financial-profile information. Estimated credit-score range, credit-report information, utilization range, inquiries, new accounts, account age, credit limits, negative-item status, monitoring information, funding goals, and supporting documents. We may collect more detailed information only during authorized client onboarding or service delivery.

Transactions and billing information. Service selected, price, payment status, and limited billing records. Payment-card details are generally processed by our payment provider rather than stored directly by us.

Communications and support information. Messages, call or appointment details, form responses, survey or quiz responses, files or screenshots you upload, and records of your consent and communication preferences.

Device and usage information. IP address, browser and device type, operating system, referring pages,pages viewed, links clicked, approximate location derived from IP address, cookie identifiers, and similar technical data.

2. How We Collect Information

Directly from you through forms, quizzes, purchases, contracts, calls, email, SMS, support requests, and documents you provide.
Automatically through cookies, pixels, analytics, logs, and similar technologies when you use the website.
From service providers and platforms that support our website, CRM, scheduling, forms, e-signatures, payments, communications, analytics, security, or client services.
From referral sources, business partners, affiliates, public records, or other sources when permitted by law and relevant to your request or service

3. How We Use Information

Operate, maintain, secure, and improve the website and our services.
Score or explain Funding Readiness Quiz responses and recommend a possible next step.
Respond to inquiries, schedule consultations, provide support, and manage client relationships.
Evaluate service eligibility and deliver business-foundation, credit-optimization, funding-readiness, or 0% introductory-APR business credit-card strategy services.
Process contracts, payments, refunds, cancellations, and records.
Send transactional messages and, with appropriate consent, marketing email or SMS messages.
Verify identity, prevent fraud, protect accounts, and investigate misuse.
Comply with law, enforce agreements, respond to lawful requests, and establish or defend legal claims.
Analyze website performance and measure or improve marketing, subject to your choices and applicable law.

4. Cookies, Analytics, and Advertising

We and our service providers may use essential cookies, analytics cookies, advertising technologies, pixels, and similar tools. These technologies help the website function, remember preferences, understand traffic, measure campaigns, prevent fraud, and show or measure relevant advertising.

You can manage nonessential cookies through the website's cookie or Your Privacy Choices control when available, and you can adjust browser settings. Blocking some technologies may affect website functionality. Browser-based Global Privacy Control signals will be honored where required by applicable law and supported by our systems.

5. How We Disclose Information

We may disclose personal information to:

Vendors and processors that provide hosting, CRM, forms, e-signatures, payments, scheduling, communications, analytics, advertising, document storage, security, and professional services.
Credit-monitoring, identity-verification, or other service providers you choose or authorize, including when necessary to deliver a requested service.
Banks, issuers, or other financial institutions only at your direction or as needed for an authorized service. We do not control their eligibility or credit decisions.
Professional advisers, auditors, insurers, attorneys, and accountants when reasonably necessary.
Government authorities, courts, regulators, or other parties when required by law or reasonably necessary to protect rights, safety, security, and property.
A successor or transaction participant in a merger, financing, reorganization, sale, or transfer, subject to appropriate protections.
Other parties with your direction, consent, or as otherwise disclosed when information is collected.

6. Sale, Sharing, and Targeted Advertising

We do not sell personal information for money. We may permit analytics or advertising providers to collect device and usage data through the website. Some state privacy laws may define that activity as a sale, sharing, or targeted advertising even when no money changes hands.

Where required, you may opt out through the Your Privacy Choices link in our website footer or by emailing [email protected] with the subject 'Privacy Request.' We do not knowingly sell sensitive personal information.

7. Email and Text Messages

Transactional communications may include appointment reminders, support responses, account notices, service updates, and legally required notices. Marketing communications are sent subject to your choices and applicable law. You may unsubscribe from marketing email through the link in the message. For SMS, reply STOP to opt out and HELP for help. Message frequency varies, and message and data rates may apply. Consent to marketing texts is not a condition of purchase.

We do not share mobile telephone numbers or SMS opt-in consent data with third parties or affiliates for their own marketing. We may share that data with communications providers and aggregators only as needed to transmit messages, maintain consent records, prevent abuse, and support the messaging program

8. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining business and compliance records, resolving disputes, enforcing agreements, and meeting legal obligations. Retention periods vary by record type. Signed credit-services disclosures and acknowledgments may be kept for at least the period required by applicable law, including two years where required.

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, transmission, or storage system is completely secure. Do not send passwords, full Social Security numbers, full account numbers, or unredacted identity documents through ordinary email or a general support form unless we specifically direct you to an approved secure channel.

10. Your Choices and Privacy Rights

Depending on where you live and subject to legal exceptions, you may have the right to request access to, correction of, deletion of, or a portable copy of certain personal information; to opt out of certain sales, sharing, targeted advertising, or profiling; to withdraw consent; and to appeal a denied request. We will not unlawfully discriminate against you for exercising a privacy right.

Submit a request by emailing [email protected] with the subject 'Privacy Request' or by writing to the address below. We may verify your identity and authority before acting. Authorized agents may submit requests where permitted by law. We will respond within the timeframe required by applicable law.

11. Children

Our website and services are intended for adults and business owners and are not directed to children under 18. We do not knowingly collect personal information from a child under 13. If you believe a child provided information to us, contact us so we can evaluate and delete it as appropriate.

12. Third-Party Links

Our website may link to third-party services, including IdentityIQ, form providers, payment providers, and financial institutions. We do not control those third parties or their privacy and security practices. Review their terms and privacy policies before providing information.

13. Changes to This Policy

We may update this Policy from time to time. We will post the revised version and update the 'Last

updated' date. If required, we will provide additional notice or obtain consent.

14. Contact Us

The Solutions Company LLC

5900 Balcones Drive, Suite 100

Austin, TX 78731

Email: [email protected]

Phone: 832-241-8959

We help entrepreneurs strengthen the foundation behind their business so they're better positioned to scale, access capital, and capitalize on future opportunities.